Privacy Policy
Trinity Behavioral Consulting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website, you agree to the practices described in this policy.
Information We Collect
Information you provide to us.
When you fill out a contact or intake form on our website, we may collect information such as:
- Your name, email address, and phone number
- Information about the individual for whom you are seeking services, such as their name, age, and general needs
- Insurance information, if you choose to provide it
- Any other details you choose to include in your message
Information collected automatically.
When you visit our website, we and our third-party analytics providers may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, the pages you visit, how long you stay, and the website that referred you to us. This information helps us understand how visitors use our site and improve it. It is collected in a way that does not directly identify you by name.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact you about services
- Complete the intake process and verify insurance benefits, when you have requested this
- Operate, maintain, and improve our website
- Understand how visitors use our site through aggregated analytics
- Comply with legal obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Cookies and Analytics
Our website uses cookies—small text files stored on your device—and third-party analytics tools (such as Google Analytics) to understand site traffic and usage patterns. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site function. To learn more about how Google uses data, or to opt out of Google Analytics, you can visit Google's privacy resources or install the Google Analytics Opt-out Browser Add-on.
Health Information and HIPAA
Our website is not intended to collect detailed medical or treatment information. Once you become a client, health information we collect and maintain in the course of providing services is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our Notice of Privacy Practices, which is provided to all clients at intake and is available upon request. Please avoid submitting sensitive health details through the website contact form; we will gather that information through secure channels during the intake process.
Children's Privacy
Our website is intended for use by adults—parents, caregivers, and professionals seeking information about our services. We do not knowingly collect personal information online directly from children under 13. Information about a child that a parent or guardian provides through our forms is used only for the purposes described in this policy. If you believe a child has submitted personal information to us directly, please contact us and we will delete it.
How We Share Information
We may share your information only in the following limited circumstances:
- Service providers. With trusted vendors who help us operate our website and business (such as website hosting and analytics. providers), who are permitted to use the information only to provide services to us
- Legal requirements. When required by law, regulation, or legal process, or to protect the rights, safety, or property of our clients, staff, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honor this policy.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please use discretion when deciding what information to submit through online forms.
Data Retention
We keep the information you submit through our website only as long as needed to respond to your inquiry, complete the intake process, or meet legal and professional record-keeping requirements. Analytics data is retained according to the settings of our analytics providers.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. To make a request, contact us using the information below, and we will respond within a reasonable timeframe. You may also opt out of any marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.
Third-Party Links
Our website may contain links to other websites, such as insurance providers, community resources, or professional organizations. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after changes are posted means you accept the updated policy.